We currently ship to Canada and the United States. We look forward to expanding to additional countries in the future.

Shipping rates are calculated at checkout based on your location and the shipping method selected.

Orders are typically processed within 1–4 business days. Delivery times vary depending on your location and chosen shipping method.

Please note that shipping times are estimates and may be affected by holidays, weather conditions, carrier delays, or periods of high demand.

For safety and hygiene reasons, all sales are final. We do not currently offer returns or exchanges.

If your item arrives damaged or defective, please contact us within 48 hours of delivery at hello@thewordalivetoys.com.

Please include:
-Your order number
-A description of the issue
-Clear photos of the item and packaging

We will review your request and work with you to resolve the issue.

Please refer to the product page for the most up-to-date battery requirements and product specifications.

Yes. Our products are tested to meet applicable safety standards and regulations for the markets in which they are sold.

We’d love to hear from you! You can reach us at: hello@thewordalivetoys.com

Absolutely! We love seeing our products become part of your family’s journey. Feel free to share your photos and stories with us by email or through our social media channels.

Yes! Our mission is to create toys that are built on the Word of God, the Bible and resources that help children build a strong foundation in God. Be sure to join our email list and follow us on social media to stay updated on new releases.